Cell phone use is not permitted in the studio. Please turn off cell phones once arriving. Please make sure your car is locked, and you put your valuables in your trunk before arriving at the studio. The Prancing Peacock provides cubbies to store personal belongings, however, we are not responsible for any loss, theft or damage of personal items.
Sign Up/Reservation Information
We recommend that you arrive at least 15 minutes before the designated start time to ensure a spot in the class. If you have not arrived 5 minutes before the start time of a class or workshop, the front desk will offer your spot to a patron on our wait list.
Class Cancellation Policy
The minimum late cancel time will be 2 hours before your reserved class. If you do not cancel within the 2 hour period, or are a no show, the class will be deducted from your class card. Repeated late cancels and no shows on a monthly unlimited account may lead to inability to sign up online.
Freezing Recurring Monthly Memberships and Yearly Passes
After the first 3 months, Monthly recurring and Yearly Pass students have the ability to freeze their memberships for a minimum of 15 days once per year.
If you try to register for a class and it is full, you may sign up on the waitlist. The system will add you to the class as space becomes available at least 2 hours before the start. If you are added and no longer want to attend, you must cancel your reservation.
Late Entry Policy
Late entry is always at the discretion of the studio. If you are late, we ask that you wait until the opening meditation is finished before you enter the class space. Late entry will only be allowed up to 5 minutes after class begins, space permitting.
Class Refund Policy
All classes, packs, and sessions are non-transferable, non-exchangeable, and non-refundable. Any class packs or monthlies not used within the assigned duration will be forfeited – no exceptions.
Workshop and Series Cancellation Policy
Once you register for a workshop or series, your space has been reserved. To cancel, you must contact the studio (by phone, email to firstname.lastname@example.org, or in person) 72 hours or more before the workshop or series. You will receive a credit on your Prancing Peacock account. No credits will be issued within 72 hours before the event, no exceptions. Please plan carefully.
Private Session Cancellation Policy
Private sessions (Reiki, Breathwork, Yoga and Massage) require a 24 hour cancellation. If the appointment is canceled less than 24 hours or a no show the client will be charged the full amount of the session.
Cancel Event Refund Policy
Should Prancing Peacock cancel a workshop or event for any reason, all fees will be refunded in full.
Boutique Refund Policy
Returns must be made within 30 days of purchase. Store credit only. Certain restrictions may apply. Clearance items are considered a final sale, no returns.
Teacher Training Payments
All payments must be made on the date specified in order to attend the program. Once the program begins, the program tuition is non-refundable and non-transferable. Payments must be completed regardless of whether the student completes the training.
We accept cash and all major credit cards.